Service with a smile

After fourteen years of writing this column a new topic is sometimes hard to come by. The one topic that remains constant is that this industry is  hospitality driven and if you don’t like people and dealing with them, you’re in the wrong business. A smile or caring about your customers could make or break your next sale.

As an owner of a restaurant or any other business you must take a step back every once in a while and take a…

Was it good for you?

As we enter the Holiday Season we can expect to be bombarded by advertising of all types. Television, Radio, Magazine, Newspapers, and of course the giant elephant in the room the Intranet and his growing cousin I Phones.

I am in the market for a new phone and I can’t make up my mind, which type to get. Some friends tell me to get the Blackberry and others are I Phone fans. There is a lot of information to consider before…

Appell Pie Sept. 2011

The Oldest Form Of Business

From the dawn of civilization man has been doing business in one form or another. Business was conducted in it’s purest form. I want your goat and I am willing to give you three pieces of pottery and an axe. Currency did not come into use for many years after.

In today’s economy currency or money is again in short supply and many people have been going back to the original way of buying a goat but with a…

Appell Pie August 2011

Wake Up America

For the purposes of this column let’s put aside political party affiliations. One of the many arguments against a Universal Medical plan for the United States is that the system will be abused and therefore overrun and lead to rationing and a decrease in service. Let’s look at this a little closer.

Assume we establish a system similar to the one in Canada where a payroll deduction is made from your paycheck each…

Clean and plentiful drinking water is a daily privilege that millions take for granted, yet the lack of clean and accessible drinking water is the second largest killer worldwide of children under five.  As the world’s leading children’s organization, saving more lives than any other humanitarian organization, UNICEF understands the critical role water plays in a child’s survival.   

To raise awareness about this critical issue, the U.S. Fund for UNICEF (USF) launched the…